Sunday, March 25, 2012

i am so sorry, vitamix.

dear vitamix,
i stupidly used the tamper today in my vitamix without the lid! i don't know WHY i thought this was a better idea than taking some lettuce out of the blender.
long story short: i have shattered the end of my tamper and the blades don't want to turn so much anymore. i tried out my dry container and that seemed to work after a little bit of a warm up.
i am worried that i have damaged the motor and wet container!
what can i do?
i realize the warranty (i purchased my machine in january 2011) doesn't cover stupidity, but i am hoping i can repair my machine rather than have to save up for a new one! is there anywhere local i can take my vitamix in for repair? what are my options?
i love my vitamix!
i appreciate any advice you can give me.
sigh. so i am juicing again. for now. not as easy and quick as putting it all in the blender.
the website says i should get a response within 4-5 days. it appears i am not the first person to do this and it sounds like they have excellent customer service and that this broken drive socket repair could be $102. if it's that, i am soooo relieved. we'll see!

p.s. can't help but feel like my blender has cut me off from green smoothies. it was like, 30 days? that is IT!!!

2 comments:

  1. nice opinion.. thanks for sharing....

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  2. you're welcome!
    i learned that a friend damaged her vitamix and got it repaired at russell food in vancouver so i'm going to check them out too!

    ReplyDelete