on april 18th, i was so excited as i got my delivery of vitamix replacement parts. i put everything together. my vitamix still did not work.
i finally called them on the 21st to ask and i was told i would be sent the stuff to be able to send my whole vitamix base to them to look at and make sure to fix. i am still waiting!
i hope i can talk to someone about it tomorrow. i hate that my broken vitamix isn't even on its way to being fixed right now! and i'm sure that waiting part is going to take awhile!!!
*may 17th update: called and apparently they didn't have my apartment suite number! so i never got the FedEx slip. they emailed me the slip instead so my vitamix is finally on its way for servicing. fingers crossed i get it back in june!*
well, at least we have a magic bullet here. it's a bit more work but i can still get some yummy smoothies happening in it.
p.s. in the last couple days, i have had 2 friends excitedly tell me they have bought their first vitamix! i hope i can visit them soon to get my extra smooth smoothie fix! ^_^ hehe